So I decided to upgrade my ancient Nokia cell phone. AT&T's web site has several low-end (but still better than my Nokia) phones advertised as 'FREE', if you sign up for a 2-year contract.
'FREE' turns out to mean 'except for the $18.99 "upgrade" fee'.
What baloney.
Dear AT&T: "FREE" means $0.00, not $18.99. Sincerely, ex-customer.
The (relatively insignificant) money doesn't bother me 1/10th as much as the blatant dishonesty. If the new phone costs $18.99 then call it $18.99, don't lie and say it's 'FREE' when it isn't.
razzzle fraztzn bumble brack.
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